Compensatory Conspicuous Communication: Low Status Increases Jargon Use
Mr. Zachariah Brown
PhD Candidate in Organizational Behavior
Columbia Business School
Jargon is commonly used to efficiently communicate and signal group membership. We propose that jargon use also serves a status compensation function. We first define jargon and distinguish it from slang and technical language. Nine studies, including experiments and archival data analyses, test whether low status increases jargon use. Analyses of 64,000 dissertations found that titles produced by authors from lower-status schools included more jargon than titles from higher-status school authors. Experimental manipulations established that low status causally increases jargon use, even in live conversations. Statistical mediation and experimental-causal-chain analyses demonstrated that the low status à jargon effect is driven by increased concern with audience evaluations over conversational clarity. Additional archival and experimental evidence found that acronyms and legalese serve a similar status compensation function as other forms of jargon. These findings establish a new driver of jargon use and demonstrate that communication, like consumption, can be both compensatory and conspicuous.