The Organizational Structure of Development and Firm Innovation
Prof. Paola Criscuolo
Professor of Innovation Management
Business School
Imperial College London
This paper explores the impact of centralization or decentralization of development activities on a firm’s development and commercialization outcomes. We hypothesize that although the centralization/decentralization of development and of research are afflicted by the same underlying trade-offs, these trade-offs are manifested in qualitatively distinct ways in development vs. research. Specifically, whereas centralization of research offers a primary benefit of enhancing the breadth of knowledge recombination (with a concomitant reduction in BU-specific knowledge creation), centralization of development offers a primary benefit of reducing duplication of development effort. The concomitant cost is that this satisficing version will not be ideal for any given business unit; on the margin, this leads to lower rates of commercialization of development’s outputs. To test these hypotheses, we exploit a unique dataset that is composed of all invention disclosures, including those for which it chose not to seek patent protection, submitted by R&D personnel at a global ICT company where the organization structure governing development activities shifted from a decentralized structure to a centralized one. Exploiting this shift in the organization of development activities, we examine subsequent changes in development outcomes. We find support for our hypotheses: The shift from decentralized to centralized development is associated with 1) reduced duplication across inventions by development personnel, and 2) reduced likelihood that an invention is commercialized.